Privacy Policy

This Privacy Policy outlines how Smokos Casino collects, uses, shares, and protects personal data in compliance with applicable Australian data protection and gambling regulations. Smokos operates under the license of the Anjouan Gaming Board and is committed to safeguarding your privacy while providing online gambling services, including online pokies.

Information We Collect

Smokos Casino collects various types of personal information to facilitate the operation of our services. The types of information collected include:

• Registration data: This includes personal details such as name, date of birth, address, and contact information provided during the account registration process.
• Payment details: Financial information necessary for processing transactions, including bank account numbers, credit card details, and other payment method identifiers.
• Technical logs: Data such as IP addresses, browser type, access times, and the pages visited on the platform. This information helps us understand user behavior and improve our services.
• Cookies: Small files stored on your device that help enhance your experience on our platform and track usage patterns.

Purpose of Data Usage

The information collected serves several purposes, including:

• Account management: To create, maintain, and manage user accounts and provide access to our online pokies and other gaming services.
• Marketing communication: To send promotional materials, updates, and information regarding new features or bonuses, based on user preferences and consent.
• Anti-fraud checks: To verify the authenticity of accounts and transactions, ensuring a secure gaming environment for all players.
• AML compliance: To comply with Anti-Money Laundering regulations, ensuring that all transactions are conducted lawfully and transparently.
• KYC procedures: To perform Know Your Customer checks in accordance with regulatory requirements, verifying the identity of players before allowing withdrawals.

Data Sharing

Smokos Casino may share personal data with third parties in the following circumstances:

• Payment providers: Information necessary for processing deposits and withdrawals is shared with financial institutions and payment processors.
• Verification partners: Personal information may be shared with third-party verification services to conduct identity checks and ensure compliance with legal requirements.
• Regulatory authorities: In accordance with applicable laws, data may be shared with gambling regulatory bodies or law enforcement agencies as required.

User Rights

Players have certain rights regarding their personal data, including:

• Right to access: Users can request a copy of the personal data held by Smokos Casino.
• Right to deletion: Users can request the deletion of their personal data, subject to legal obligations and retention policies.
• Right to restrict processing: Users have the right to request that the processing of their data be restricted under certain circumstances.

To exercise these rights, users should contact the support team through the designated channels available on the platform.

Cookie Policy

Smokos Casino uses cookies to enhance user experience and analyze platform performance. Cookies are categorized into two types:

• Essential cookies: These cookies are necessary for the functionality of the platform and cannot be disabled. They enable users to navigate the site and use essential features.
• Analytical cookies: These cookies help us understand how visitors interact with our website by collecting information about usage patterns. This data is used to improve our services and user experience.

Users can manage cookie preferences through their browser settings. However, disabling cookies may affect the functionality of the website.

Data Security

Smokos Casino employs a variety of security measures to protect personal data from unauthorized access, disclosure, alteration, or destruction. These measures include:

• Encryption: Sensitive information, such as payment details, is encrypted during transmission to safeguard against unauthorized interception.
• Access controls: Strict access policies ensure that only authorized personnel can access personal data, and regular audits are conducted to maintain compliance with security standards.
• Regular updates: The platform’s security protocols are regularly reviewed and updated to address emerging threats and vulnerabilities.

Data Retention

Smokos Casino retains personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, and to comply with legal obligations. The retention period may vary based on the nature of the data and applicable regulations. Once data is no longer required, it will be securely deleted or anonymized to prevent unauthorized access.

Changes to the Privacy Policy

Smokos Casino reserves the right to modify this Privacy Policy at any time. Any changes will be communicated to users through appropriate channels, and the updated policy will be effective immediately upon publication on the website. Users are encouraged to review the Privacy Policy periodically to stay informed about how their information is being handled.

Contact Information

For any inquiries or concerns regarding this Privacy Policy or the handling of personal data, users should reach out to the support team via the available communication channels on the platform.

Conclusion

This Privacy Policy is designed to ensure transparency regarding the collection, use, sharing, and protection of personal data at Smokos Casino. The platform is committed to complying with applicable laws and regulations while providing a secure and responsible gaming environment for all players.